DELIVERY

See below for information on how we handle delivery. We use professional couriers, our shipments are packaged in secure envelopes which are recycled, recyclable, waterproof and returnable in case you change your mind. Shipments are tracked for your convenience and security. 

 

SPAIN PENINSULA & PORTUGAL (INCLUDING ANDORRA & GIBRALTAR) 

FREE	SHIPPING ON ALL ORDERS OVER €100
BALEARES   Delivery 24/48 hours  Excluding weekend and bank holidays	Standard - Tracked - 24/48 hours   Shipping costs   FREE
PENINSULA Delivery 3/5 days  ** Excluding weekend and bank holidays.	Standard  - TRACKED - 3/5 days   Shipping costs  FREE  Note: Deliveries for all Spanish public holidays such as Christmas may take significantly longer to deliver. Please choose guaranteed next day delivery if your parcel is urgent.
PORTUGAL   Delivery 48/72 hours  Excluding weekend and bank holidays	Correos Express  - TRACKED - 72 hours Shipping costs for orders under €100: €8,99  Shipping costs for orders over €100:  FREE   Note: Delivery time excludes weekend and bank holidays.
PENINSULA Next day Before 14:00 Excluding weekend and bank holidays	Urgent Delivery - Next day, before 14:00 €11,00 for urgent delivery Order must be placed the day before by 14:00 Note: Excluding delivery to Gran Canaries Note: Delivery time excludes weekend and bank holidays. Note: Orders on Friday must be placed before 08:00am to guarantee Express delivery by Monday.

 

GRAN CANARIES ONLY

FREE	SHIPPING FOR ALL ORDERS OVER  €100
	Gran Canaries - 4/7 days  Shipping costs for orders under €100: €4,85 up to 0.5kg €6.85 from 3kg Note: Delivery time excludes weekend and bank holidays.

 

 

EUROPE ZONE 1

Austria, Belgium, Ireland, Germany, Italy, Netherlands, United Kingdom. 

 

FREE	SHIPPING FOR ALL ORDERS OVER €100
	UPS Standard Delivery - TRACKED - 3/5 days  Shipping costs for orders under €100: €10.99 Shipping costs for orders over €100:  FREE  Note: Delivery time excludes weekend and bank holidays.
	Express Delivery - TRACKED - 24/48 hours Shipping costs €21,85 Note: Delivery time excludes weekend and bank holidays.

DELIVERY QUESTIONS:

• Standard and Express delivery services are available for most of the countries that we ship to. In Spain, Portugal and most European countries we can now offer a super fast delivery service that is usually received within 24/48 hours depending on the time of your order. Once you entered your delivery address, you'll be able to see the available delivery options. 

• Tracking link is sent on on all Delivery services. You'll receive a shipping confirmation email with a tracking link for your parcel so you can follow its journey and in addition you will receive regular email updates on the status of your parcel. 
  
  
• Shipping costs are calculated automatically at the checkout page when both the destination and delivery service are selected.

• Delivery is during normal business working hours and may require a signature on receipt, so we suggest your order is delivered to an address where it can be signed for.

• You may be charged for handling fees and taxes as your order passes through customs. Any charges on a parcel must be paid by the person receiving the parcel.

• Once your order has arrived in your country, it will be passed on to an internal postal service, according to standard delivery procedures.
  
  
• Spain and Portugal carriers always telephone in advance which is the only reason we request your telephone number.

• If you're not in when your parcel arrives, the carrier will typically leave a card. There will be details on how to pick up your order or rearrange delivery.
  
  
• Please be advised that on any public holiday dates in your country, deliveries will not be made. In this instance, please expect your order to arrive the next business day.

 

FAILED DELIVERY OR LOST ITEMS:

• In order to avoid failed delivery or items being lost please double check the details you have entered in the form. We will cross reference these to begin with. Do contact us on hello@seayogi.es to try and correct the details. 

• If you received a card, the courier may attempt to re-deliver the item again. In most cases you may be able to pickup the package from your local depot but if the item is sent back to our office then a new shipping cost will be charged where applicable. Alternatively, we will be able to offer a full refund (excluding any courier shipping you may have paid for). 

 

To view information on RETURNS, please click here